Contact Us

Got a question about one of our reviews, spotted something that needs updating, or want to share feedback on your own experience with a casino we cover? This is the right place. The team behind US Online Casinos reads every message and aims to reply within 48 hours on business days.

Reach Us by Email

The quickest way to get a response is by emailing us directly at [email protected]. Whether your query is about a specific casino's payout speed, a bonus term that seems unclear, or something on the site itself, drop us a line and a member of the editorial team will get back to you.

We aim to respond to all enquiries within 48 hours, Monday through Friday. Messages sent over the weekend are picked up on the next business day.

What You Can Write to Us About

• Review accuracy — if you believe a detail in one of our casino write-ups is out of date or incorrect, let us know. We verify information regularly, but the online casino landscape moves fast.
• Reader experience reports — had a notably fast or frustratingly slow withdrawal at one of the casinos we feature? First-hand accounts help us keep our fastest-payout assessments honest.
• Bonus and terms changes — welcome offers and wagering requirements change without much notice. If you spot a discrepancy between what we list and what a casino is currently offering, flag it.
• Site feedback — suggestions for new comparisons, pages you'd like to see, or anything that would make the site more useful to you.
• General questions — anything about how online casinos work, what to look for in a payout method, or how our editorial process operates.

About Our Editorial Team

US Online Casinos is run by a small independent editorial team. Our reviews and rankings are based on research and verification — we assess licensing status, banking options, payout timelines and bonus conditions without taking payment for position. You can read more about who we are and how we work on our About Us page.

Commercial relationships exist on this site: some casinos listed pay referral commission if you visit them through our links. That commercial arrangement does not determine ranking order or review content — our fastest-payout methodology applies equally to every option we cover.

Responsible Gambling Concerns

If your message relates to a gambling problem — your own or someone close to you — please do not wait for an email reply. Help is available right now through national organisations including the National Council on Problem Gambling (NCPG) helpline at 1-800-522-4700 (available 24 hours, seven days a week), and via the National Problem Gambling Helpline Chat at ncpgambling.org. You can also find guidance on setting deposit limits, self-exclusion programmes and state-level support services on our Responsible Gambling page.

Gambling is intended for adults aged 21 and over in most US jurisdictions, and should remain a form of entertainment. If it stops feeling that way, reaching out — to us or to a support service — is always the right move.

A Note on the Casinos We Cover

We only list and link to casinos we have reviewed under our editorial process. If you are writing to ask why a particular casino is not featured, or to request a review of one, we welcome that feedback — though we cannot guarantee coverage of every site that is suggested. Our rankings focus on withdrawal speed, licensing, game fairness and banking variety for US players, and any new addition has to meet those standards before it appears here.

For context on the casinos currently ranked on this site, or to compare payout methods across options, the homepage has the full ranked list alongside their current headline offers and editorial scores.

Legal and Terms Queries

For questions about how this site operates commercially, how data is handled, or what our editorial standards commit us to, please review our Terms and Conditions first. If your question isn't answered there, include "Legal Query" in your email subject line and we'll make sure it reaches the right person.

We're a small team, not a call centre, so phone support isn't something we offer. Email keeps a clear record and means nothing gets lost. Write to [email protected] — we'll get back to you.